Lowongan Customer Service PT Forecastle Indonesia

PT Forecastle Indonesia

The Forecastle group comprises 3 innovative and forward looking companies involved in the shipping and freight forwarding industry. As one of the established practitioners in the sector, our business has expanded rapidly requiring us to add talent to our team so that we can meet the needs of customers and fulfill our service promise to them.

Customer Service (For Shipping Company)
Jakarta Raya - Kemayoran

Responsibilities:

• The provision of exceptional customer service with timely and accurate responses to queries, and completion of required tasks effectively and efficiently liaising with internal business commercial teams
• Tracking and monitoring all services offered by the Company in Ocean Freight by trade lane for various customer groups and prepare respective shipment reports
• Ensuring ongoing consistent customer satisfaction through effective and efficient responses to customer queries and issues.

Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Airline Operation/Airport Management, Finance/Accountancy/BankingLogistic/Transportation, Maritime Studies, Linguistics/Languages or equivalent.
• Required language(s): English, Bahasa Indonesia
• Required skill(s): Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook.
• At least 2 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Kemayoran,Jakarta Pusat.
• A good team player
• Preferably Staff (non-management & non-supervisor)s specializing in Logistics/Supply Chain or equivalent.
• Full-Time position(s) available.

Please send your resume and CV (put position title in subject email) to :

recruitment@forecastle-shipping.com

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