CATI Executive TNS research agency

TAYLOR NELSON SOFRES INDONESIA, PT


TNS is the world’s largest custom research agency, delivering best in class services across more than 80 countries. TNS offers actionable insights and research-based business advice across sectors, supported by unique product offerings. TNS is part of Kantar, the world’s largest research, insight and consultancy network.

TNS Indonesia is a leading custom research agency with 30 years of custom research heritage in Indonesia
We currently need :

CATI Executive (CATI-E)

Major Responsibilities : 
  • Maintenance voice recording and database
  • Monitoring and troubleshooting telephony and computer devices
  • Responsible for all Computer Aided Telephony Interview operations and administrations

Requirements :
  • Holds minimum Bachelor (S-1) from well recognized University
  • Familiar with outbound call center management work flow or call center software system
  • One or Two years experiences in call center and/ or Market Research industries is preferable
  • Computer literate, like basic PC troubleshooting, MS Office
  • Proficient command of English in both verbal and written
  • Able to work with tight deadlines and
  • Fast learner and self-taught person

Please submit your application letter and CV written in English. You may also enclose your professional qualifications obtained with not more than 200 kb attachment, at the latest of October 25th 2012, by writing in the subject CATI Executive (CATI-E), and send e-mail to :

pc.indonesia@tnsglobal.com

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